Skip to content

Running the community

Amenity reservations

Setting up reservable amenities, fees, deposits and booking rules.

Creating a reservable

Anything residents book: the clubhouse, a pool pavilion, a tennis court, a guest suite. For each one you set:

  • Price — the rental fee, or zero for free amenities.
  • Deposit — a refundable amount held against damage and cleaning.
  • Minimum and maximum duration — so one family cannot take the pavilion for a whole weekend.
  • A form — attach your rental agreement or rules, and require it if you want it signed.

Payment

If a reservable collects payments, the fee and deposit are taken through your community's Stripe account when the booking is made, and the reservation invoice sits alongside your dues invoices. Refunding a deposit is done from Stripe, the same as any other refund.

Collecting payment requires Stripe to be connected. Free amenities work without it.

What residents see

Residents pick a time, agree to the terms, pay if there is a fee, and the booking appears on the community calendar. The board is out of the middle — no email chain, no paper sign-up sheet on the clubhouse door.

Something wrong or missing here? Email support@hoagrove.com.