Documentation

Running your community on HOA Grove

Written for board members rather than administrators. If something here is unclear or missing, email support@hoagrove.com and we will fix it.

Getting started

What to do in the first hour, and what can wait.

Invite links, individual invitations, and why there are no passwords.

Assessment amount, how often you collect, and connecting Stripe.

Payment periods, invoice statuses, and reconciling at the end of a period.

Card, bank transfer and autopay — what to tell your homeowners.

Filing, notifying, discussing and resolving — with the photos attached.

How homeowners submit, how the committee reviews, and what each status means.

Setting up reservable amenities, fees, deposits and booking rules.

Keeping the vendor list and job history that boards usually lose.

Organizing the library, and keeping board-only files private.

The community site your residents see, and how to keep it current.

What it answers from, what it costs, and how to make it good.

What you pay, how to switch plans, and how to leave.

The handful of things that actually go wrong, and what to check.

Set up your community in an afternoon. Thirty days, commitment free — no credit card, no onboarding call, no contract.

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Questions first? Email support@hoagrove.com — a person answers.