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Running the community

Work orders and vendors

Keeping the vendor list and job history that boards usually lose.

Why bother

Most self-managed communities carry their vendor knowledge in one person's phone, and it leaves with them when they rotate off the board. A shared vendor list and job history means the next board inherits a working operation rather than a mystery.

Vendors

Add each company you use with its contact details and notes. Attach documents to the vendor record — certificates of insurance, W-9s, signed contracts — so they are findable at renewal. Comments are the place to record how a company actually performed, which is the thing the next treasurer most needs and never gets.

Work orders

Open a work order against a vendor, with a description, a quote and dates. Statuses:

  • New — raised, not started.
  • In progress — under way.
  • Waiting on parts — stalled on a supplier, not on the vendor.
  • Delayed — stalled on something else, usually a board decision.
  • Complete — done, with the final cost recorded.

Attach quotes and invoices to the work order. At annual meeting time, that is your evidence for what the money went on.

Work orders are a board tool. Residents do not raise them directly — they report an issue through your usual channel and an admin opens the work order against the right vendor.

Something wrong or missing here? Email support@hoagrove.com.