Email broadcasts

Broadcasts send an email to your community from inside HOA Grove, rather than from a board member's personal inbox or a mailing-list tool nobody maintains. Available on the Pro plan.

Choosing who gets it

Three ways, and you can combine the last two:

• Every owner in the community. Note this means owners: a board or ARC member who does not own a unit is not swept up by it, so add them by name.
• Owners of specific units — useful for one street, one building, or the homes affected by a particular project.
• Named individuals — the board, a committee, or a handful of people.

Preview the recipient list before you send. A selection that resolves to nobody will not send, so a stale filter cannot produce a message that quietly reaches no one.

Merge fields

Type {{ first_name }} into the subject or the body and every recipient gets their own. The useful ones:

• The person — first name, last name, full name, email, phone, mailing address.
• The property — unit address, street address, unit number, owner names.
• The money — amount due, past due amount, oldest unpaid due date.
• The community — name, city, state, ZIP, and today's date.

The money fields are what make a dues reminder worth sending. "Assessments are due" gets skimmed; "$285 has been outstanding since October 15" does not.

Attachments

Upload a file, or attach a document already in your library so you are not keeping two copies of the same notice. There is a size limit of a few megabytes across all attachments — for anything larger, link to the document instead of attaching it.

Notices vs announcements

An ordinary broadcast carries an unsubscribe link, which is both the law for bulk email and good manners. A notice your covenants require you to serve should not be something a homeowner can opt out of, so marking a message as an official notice sends it without one.

What happens after you send

The Broadcast section keeps every message with a per-recipient record: delivered, opened, bounced, or failed. That is worth more than it sounds. When an owner insists they were never told about the special assessment, the log is the answer — and it tells you which addresses are dead so you can chase a current one.

A send that is still going out can be cancelled. Once a message has arrived it cannot be recalled, which is true of email everywhere.

Who can send

Admins and managers, the same people who run dues and violations. ARC and violation-committee members cannot, and neither can residents.